Company : Zendesk

Zendesk is a beautifully simple customer service platform. A backbone to customer engagement, it enables retailers to provide seamless customer service across all channels and devices, including social and mobile.

With visibility to insights through interactive dashboards, you can quickly filter and analyze your data based on the metrics that matter most, compare yourself to industry peers – and then act on your findings.

Scale with self-service options, and increase conversion with proactive engagement. The result is customer relationships that are more meaningful, personal, and productive – all at a lower cost.